>I suggested testing her modem and phone line, but she insists that's not
>the problem because she gets great reception when she calls someone on
>the phone, and besides she can always dial-in to her ISP, as I said.
>It's just that once dialed in, no Internet resources are reachable, as
>if the DNS servers were all on vacation.
That is a ridiculous statement. It holds as much water as the woman
telling the auto mechanic that
the battery is perfect (even though her car does not start in the
mornings) because she bought a new
one last week. You are the professional. She knows nothing. You need to
try a different modem.
Internet is far more sensitive to line noise than a conversation. If it
gets too noisy, the
connection drops. When talking, you can keep talking and maybe the noise
is there and does not cause
it to disconnect.
Install a PCI modem and it will probably work. It's a $10 solution. I had
a woman like this once and
as soon as I changed the modem, all was fine.
Tony
|
