Re: Maxtor One-Touch external harddrive

DiMa wrote:
> Thanks for your reply David, I am using the software that came with the 
> Maxtor.
> I keep on getting a failed message and can't seems to get around it.
> The message reads: SN.2CASDFFK) failed!!! when I hover over the Red M
icon.
> I used to get the Yellow M when I first used it.
> 

I'm afraid that the description you've given doesn't really help to 
identify the software.  Over the years, Maxtor has ****pped various 
different backup software packages with its external disks, some of them 
produced by companies other than Maxtor.  As Mike Williams indicated, 
the software might be Maxtor Manager, but my mother-in-law's Maxtor 
external disk came with Dantz Retrospect, so it need not be Maxtor
software.

If you can start up the backup software, then the "Help" menu should 
have an item labelled "About (name of software)".  Most Windows software 
has this menu item in the "Help" menu.  For example, Outlook will have 
an item labelled "About Outlook" in the "Help" menu.  When you click on 
this menu item, it will pop up an information window which gives details 
of the name of the software and its version number.  That's the 
information we will need to help you to find a sup****t group.

David Harper
Cambridge, England