On Jan 6, 2008 6:48 PM, J. Hugh Sullivan wrote:
> Worse, I e-mailed Ancestry and they failed to reply to my reasonable
> request for an explanation. I had never before had reason to belive
> them to be a bunch of stupid bumpkins but I can think of no other
> description that's printable
Emailing them is just about useless.
You're better off calling the toll free number when you have a
problem/complaint..
> At this time I plan to let my long-time subscription expire.
You have to phone them, before the renew date to cancel. Do NOT
email. It's not enough to cancel. You HAVE to call. If you don't
call, it will auto renew.
Call 1-800-ANCESTRY
> Is
> there another online source for census records?
HeritageQuest has the census. Its indexing is 'different' than
Ancestry. BUT, depending on your library, you may be able to get it
for free and use it at home. You have to have a library card.
Not knowing where you live, try looking at
http://www.eogen.com/HeritageQuestOnline
If yours is not listed, call your local or county library and check
with them.
Maureen
"MJ Mann" <mjmgenealogy@[EMAIL PROTECTED]
>
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